Privacy Policy

Effective Date: 5 May 2025

Equiphire Australia (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We collect personal information that is necessary for our business functions and activities. The types of personal information we collect may include:

• Name

• Contact details (e.g., phone number, email address)

• Business information

• Details of equipment hire requirements

• Payment information

We collect this information through various means, including:

• Direct interactions (e.g., when you contact us via our website, email, or phone)

• Online forms on our website

• Cookies and similar technologies when you use our website

2. Use of Personal Information

We use your personal information for purposes including:

• Providing equipment hire services

• Responding to your inquiries and requests

• Processing payments and managing accounts

• Sending administrative and promotional communications

• Complying with legal obligations

3. Disclosure of Personal Information

We may disclose your personal information to:

• Service providers and contractors who assist in our operations

• Regulatory authorities as required by law

• Other third parties with your consent

We take reasonable steps to ensure that these third parties handle your personal information in accordance with the APPs.

4. Storage and Security of Personal Information

We store personal information in both electronic and physical formats. We implement appropriate security measures to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

5. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if necessary. To do so, please contact us using the details provided below.

6. Complaints

If you have a complaint about how we handle your personal information, please contact us using the details below. We will investigate your complaint and respond to you promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

7. Overseas Disclosure

We do not disclose your personal information to overseas recipients unless required for our business operations and with your consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website, and we encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Equiphire Australia

11/8 Rawlinson Street

O’Connor WA 6163

Email: admin@equipa.com.au

Phone: 0400 126 931